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Wholesale: Batteries, Watch Parts, Tools, Books, Watch Straps, Watch Bracelets, Jewellery Findings, Restoration Consumables, Equipment, Clock Parts, Ear Piercing, Downloads

Cousins Help

Forgot Your Password - How To Get A New Password (View PDF Example

How To Bookmark a Page in your Browser (View PDF Example)

How To Change Your Password (View PDF Example)

How To Change Your Email Address (View PDF Example)

How To Search (View PDF Example)

How To Obtain A Delivery Quote (View PDF Example)

How To Submit A Non Listed Item (View PDF Example)

How To View Answers To A Non Listed Item (View PDF Example)

How To View Back Orders (ViewPDF Example)

How To View Outstanding Invoices and Print a Copy (ViewPDF Example)

How To Change, Add or Edit your Address (ViewPDF Example)

How To Make a Monthly Payment (ViewPDF Example

How To View Payment Receipts (ViewPDF Example

Can The Website Remember My Password? (ViewPDF Example

Why Is My VAT Number Being Rejected by Cousins? (ViewPDF Example)

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Job reference Field

This is located in the shopping basket and allows you to input your own references against each item purchased. These references will then appear along with the item details and the price in your "Web Order History" which is located underneath the "My Profile / Logout" button once you have logged in.

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Frequently Asked Questions

If you have a question which is not answered in this FAQ section please email your question via the feedback button.

Adding To An Existing Order (View PDF Example)

Postage & Courier Related Questions (View PDF Example)

Purchasing as a Consumer (View PDF Example)

Restricted & Unavailable Watch Parts (View PDF Example)

Thinking of Returning an Item? (View PDF Example)

Watch Movements, Loose Pack & Pre-Sealed Descriptions (View PDF Example)

Availability Checker

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