Fact File - Company Established 1969
• 1969 - 2009 (40 Years Anniversary)
• Location: Romford
Founder: Ted Cousins 1936 - 1998
St Loyes College (Watchmaking)
Current M.D. Anthony Cousins (1963)
Hackney College London (Watchmaking)
Welcome to Cousins web site which shows you our extensive range of over 120,000 products and growing "Daily". For 40 years Cousins has been serving the needs of each and every customer who calls or visits our web site, providing order fulfillment and a same day mail order dispatch which is regarded as the best in our industry.
Our "unique" automatic freight calculator provides in advance of placing your order the additional information of cost and a choice of available delivery services to your destination. So wherever you are in the Country or the World you know in advance the total invoice price.
At Cousins we take the business of serving the jewellery, watch, clock and allied trades very seriously with an unparallel willingness to invest in huge stockholdings of tools, equipment, consumables, jewellery findings and millions of component parts for the watch and clock brands available. Our modern selecting methods & procedures, linked to sophisticated Microsoft Software computer stock control, make a reality of our pledge to our customers of - same day mail order dispatch - from stock - at highly competitive prices. Large machine or a tiny wheel - the pledge still stands.
Please allow us to show you our range of products and services and say a thank you for visiting cousinsuk.com. What follows is the rationale supporting our progress as a trade to trade supplier and subsequent expansion from the fledgling few rooms on the outskirts of London in the 1960s, to the now massive warehouse in Romford Essex.
In addition from 1997 (before our internet days) to March 2013 we opened in the midlands our showroom in the heart of the celebrated Jewellery Quarter of Birmingham. Over this period of time our website popularity has grown to now be over 90% of our customers preferred method of trading.
Our most recent and major expansion was at our Romford main facility effectively doubled our warehouse size. Simultaneously we enhanced our state of the art product location and picking programme with a large investment in racking and storage containers to accommodate the rapidly increasing inventory. These improvements allowed us to both completely modernize the site and streamline our entire operations and stock management systems, thus ensuring the ongoing and key issues for our customers of efficiency in all areas, we monitor every order from the moment it is received right through to despatch.
The management here firmly believe that the combination of our global collaboration with the biggest and best manufacturing names, plus some significant acquisitions along the way and highly motivated staff, now numbering over 35, have been the bed rock for progress and has positioned Cousins at the forefront for service and value.
For new customers we can assure you of a fuss free gateway to our company with a choice of settlement options plus generous credit terms of up to 60 days following agreement. We have no minimum value order and all business is welcomed.
Each member of our staff is dedicated to their duties and fully understands their responsibilities, both as individual links in the chain here as well as being an important element in the vital teamwork needed in all departments of our operation. Specific training and judicious recruitment has equipped our business with wide and relevant experience in all fields. Technical Selectors, Customer Services, Packaging & Dispatch, Purchasing and Accounts and more – all working hard to deliver a skilful and friendly service.