Returns:
If you wish to return an item please use the “my returns” function on the website homepage, the “my returns” function is an interactive system that will guide you through the returns process in a registered and timely manner.
Any items returned without prior authorisation from the “my returns” function will not be recognised or accepted by Cousins regardless of any proof of posting\delivery.
All items delivered to Cousins without prior authorisation will remain your property and will only be returned to you at your cost.
Please see our full Terms & Conditions (Section 10)
http://www.cousinsuk.com/page/TermsConditions.aspx
Mail:
Cousins Material House Ltd
Unit J, Chesham Close
Romford
Essex
RM7 7PJ
United Kingdom
Telephone:
+44 (0)1708 757800
Internet:
www.cousinsuk.com
Company Reg No: 04890253
VAT Reg No: 247 5044 63
Birmingham Showroom:
Cousins Tool Centre
41 Warstone Lane
Hockley
Birmingham
B18 6JJ
United Kingdom
Opening Hours: Monday to Friday 8.30am to 5.00pm
NO e-mail, WHY NOT
As a business trade wholesaler we receive an enormous amount of e-mailed questions on a daily basis from consumers and members of the public requesting advice and / or information for their own requirements or use.
All technical parts information is available on our website, if not there is a parts "add non-listed" service.
For transaction\payment queries you will need to access your "self-serve" facility where you will find all of your specific information.
Information & assistance is available via the links at the foot of the home page on our web site.
Thank you for your continued support.
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